Parlays Privacy Policy — How Safe Is Your Data With Us

Parlays collects certain information to deliver its services. This data comes from three sources — directly from you, automatically through your use of the platform, and via payment partners.

Information You Provide Directly

• Name & date of birth (collected at registration)
• Mobile number or email address
• Payment method details (bKash / Nagad / Rocket number)
• Documents submitted for identity verification (NID or passport)
• Information provided when contacting support

Automatically Collected Data

• IP address and device information
• Browser Type & Operating System
• Which pages you visited on the platform and for how long
• Which games you played and when you placed bets
• Login & Logout Timestamps

Parlays uses your data only for specific, defined purposes. No information is processed unnecessarily.

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time from your account settings.

Parlays never sells or rents your personal data to third parties. However, limited information may be shared with selected partners as necessary to operate the service.

Parties Who Receive Your Data in Limited Circumstances

• Payment Processors: For deposit & withdrawal processing — only the information strictly required.
• Identity Verification Services: To verify your NID during the KYC process.
• Game Providers: To run slots and casino games — session ID only, no personal data.
• Regulatory Authorities: Legal obligations — only when required by an official order.
• Fraud Investigation Agencies: In cases of suspicious activity.

The Parlays website uses cookies to make your browsing experience smoother. Cookies are small files stored in your browser.

You can delete or block cookies at any time from your browser settings. However, disabling essential cookies will prevent you from logging in.

Parlays protects your data with bank-grade security — not just as a claim, but backed by real technology.

• 256-Bit TLS Encryption: All data is encrypted from the moment you enter the site until you leave.
• Two-Factor Authentication (2FA): OTP verification to your phone number at login.
• Data Center Security: Data is stored on ISO 27001 certified servers.
• Automated Anti-Fraud System: Unusual logins or transactions are blocked without your authorization.
• Staff Access Restrictions: Parlays staff can only access data that is necessary for their role.
• Regular Security Audits: A dedicated team of third-party experts regularly audits our systems.

Under GDPR and international data protection standards, every Parlays member has certain fundamental rights over their own data.

To exercise any of your rights privacy@parlays.biz. Parlays is required to respond within 30 days.

Parlays does not retain data beyond what is necessary. Each data type has its own defined retention period.

• Account Information: For the duration of an active account and 5 years after closure, in accordance with financial regulatory requirements.
• Transaction Records: 5–7 years (legal obligation).
• Identity Verification Documents: 5 years after account closure.
• Support Contact: 3 years.
• Marketing Data: Immediate deletion upon withdrawal of consent.
• Browsing Logs: 90 days.

Parlays strictly prohibits access to its services by anyone under 18. Date of birth is verified at the time of registration.

If we discover that personal data has been collected from a minor by mistake, that account will be immediately closed and all associated data permanently deleted.

Parlays may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, the addition of new services, or security improvements.

You will be notified in advance of any major changes via email or in-app notification. Continuing to use Parlays after changes take effect constitutes acceptance of the updated policy.

The date of the most recent review is always shown at the top of this page. It's a good habit to check back occasionally.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please reach out to us through any of the channels below.

• Privacy Email: privacy@parlays.biz
• General Support: support@parlays.biz
• Live Chat: Available 24/7 while logged in to the platform